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Trimble R1 Rover not connecting to RTX Satellite Messages in this topic - RSS

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My Trimble R1 rover is not connecting to the ViewPoint RTX Satellite correction service. Instead, it is stuck on SBAS as the correction source which is giving me huge variations whenever I try to measure the same point repeatedly. It is causing a problem when georeferencing photos as there is up to a meter of displacement between measurements of the same point. My subscription is active so I do not understand why the rover won't connect to viewpoint. please help.
edited by CCCL on 1/6/2021
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